CarSoundsNZ Help Center
All orders purchased on a weekday from Monday to Thursday will get shipped the following day, if you have purchased your order on a Friday or weekend, it will get shipped on Monday, it usually takes 2-3 working days to reach you if you are in a residential area, for rural areas it can take up to 5-7 days. (If your order is urgent please contact us on carsoundsnz@gmail.co.nz and we can arrange overnight courier or if you are based in Auckland you can come pick up the product in the store during store hours).
Please chose your product with care as we do not give a refund due to change of mind, if the goods you have purchased is faulty then we will either provide a full refund or exchange under the New Zealand Consumer Guarantees Act. If the product has become faulty due to customer negligence, then we will not be responsible for that.
Please advise our team that you have a reverse camera already, as not all existing reverse cameras are compatible with the new stereo that is getting installed, our team will check to see if the reverse camera is compatible and adjust the price accordingly, if it is not compatible then a new reverse camera will need to be installed.
